Shipping: The Lair ships to Canada, the United States and Abroad. Taxes and Duties for the international shipping may not be included in shipping costs and may be required by your local postal service upon delivery. We also offer a Pick-Up in store option. Please note that not all methods currently offer tracking abilities on their services. Shipping discount promotions on orders over $150 and within Canada and America. Orders with shipping subtotals over $50 are also excluded.
International: We currently ship internationally outside of North America. Shipping times may vary and will be supplied by the selected shipping carrier at check-out.
Return Policy: Online purchases are subject to a 30 day return/exchange policy. Customers are responsible for the return shipping costs. If you would like to exchange an item, The Lair will ship the new item out at no cost to you. The original receipt number must be provided and exchanges and returns must take place within 30 days from the date of receipt. In Store purchases are exchange-only within 30 days from the date of purchase. Returns for online purchases can also be made in-store.
Questions and Concerns: All questions and/or concerns can be directed to management through email using the Contact Us option.